If you are on regular medication it will normally be possible for you to obtain a repeat prescription without seeing the doctor. This practice does not accept telephone requests, however patients may make a request by filling out a request slip at reception, by sending the practice a letter or fax, or by completing the online repeat prescription request form. Please allow 2 working days (48 HRS) for us to process your request.
You can order your repeat prescriptions using the online form. You must be permanently registered with the Practice before we can accept your request. Patients who have a temporary registration at the Practice are not permitted to use the online repeat medication form.
Please remember it is your responsibility to ensure you order your repeat medication on time, always allow extra time for weekends and public holidays, and also in the event of postal and/or technical problems.
Please do not phone to confirm if your prescription is ready. All repeat medication requests made, are available for collection after two full working days (48 hrs) and after 4pm on the day due. Non-repeat medication (Special) requests are not automatically issued, when you attend to uplift your repeat medication you will be notified if your request has been authorised, if your request has been declined you may require to see your Doctor to further discuss your request. Please do not request Special Request items if using a S.A.E (self addressed envelope) method, as your request may be declined by your Doctor.
- You can order items which are listed on the right hand side of your repeat prescription computer slip. Repeat Prescriptions are issued at 56 day (2 month intervals). If you wish a Special Request item, please state clearly what this is for i.e. hay fever etc, your GP will then decide if a prescription is appropriate.
- We are unable to enter into correspondence over the Internet regarding repeat prescriptions; this is to protect your confidentiality.
- Staff who receive your request have been trained to issue prescriptions but they do not have in depth medical knowledge, so please ensure that you provide as much detail from your repeat prescription as possible.
- The practice cannot be held responsible for any delay of your request, nor any technical failure of the system. It is the patients responsibility to allow enough time when ordering prescriptions.
Please note by ordering your repeat prescription using the online form you accept the above conditions. You will not receive a Practice e-mail confirming your request. If the prescription is not ready after 48 hours and after 4pm on the day then please advise Reception Staff as there may be a reason that the Doctor has not issued the items.
When you are discharged from hospital you should normally receive five days supply of medication from the Hospital.
Any further medications required will need to be issued via the Practice, but generally only on production of information given to you by the Hospital on discharge. On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
If the Hospital changes any of your medication this will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but you must allow time for the GP to undertake this check, it cannot be issued until this check is done by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.
The Doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health Board policies. Please be reassured that this will not affect your treatment.
Excess quantities of regular repeat prescriptions for holidays for more than three weeks.
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
“If a patient intends to go away for a longer period (than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.
Where ongoing medical attention is not necessary, the patient may be given a private prescription.