Appointments: 0141 889 5277
Consultation is by appointment
Our staff are in the reception area from 8.00am to 6.00pm from Monday to Friday. Routine appointments are available daily for up to 72 hours in advance with some slots held for urgent matters arising on the day, and selected slots for Doctors to pre-arrange return visits if required. If an appointment is not available with your usual GP an alternative GP can be offered if you need to be seen.
When calling at 8am each morning please help the reception staff by stating whether the problem is urgent. All urgent calls will be assessed by a qualified clinician, and everyone who needs to be seen urgently will be fitted in on the same day.
Please try to be patient if kept waiting in the surgery as sometimes more complex/unexpected problems need lengthier appointments than the time allotted.
We may from time to time close for training purposes in which case alternative arrangements will be made for urgent matters on the day that cannot wait.
If you have not been seen at the surgery for 3 years (1 year for those over 75) you can request a check up appointment if you wish.
It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays).
If you are Late
Please attend your appointment on time, if you are late you may not be seen.
Please note appointment times may vary during illness and holidays.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination.
Request for GP Letters/Completion of Forms
If your Doctor has agreed to write a letter for you in connection with your employment, acting as a referee, or for some other specific area, you may be charged for this letter. If you require this letter urgently please inform your Doctor during your consultation. If you wish your Doctor to complete a form/report for you, there will also be a charge for this, please allow 48 hours before uplifting your form.
The reception staff will advise you of any applicable charges.