LOCATION

The practice is located at the corner of Neilston Road and Orr Street. Street parking is readily accessible in the vicinity. Situated on a main bus route and close to Canal Street Station. We register patients in the PA2 postcode area. See practice location map.

OPENING HOURS

• Monday – 8.00am – 6.00pm
• Tuesday – 8.00am – 6.00pm
• Wednesday – 8.00am – 6.00pm
• Thursday – 8.00am – 6.00pm
• Friday – 8.00am – 6.00pm

Lunchtime closures

From Monday 18/12/2023, The Consulting Rooms will be closed between 12:30-13:30 daily, Monday to Friday. This is in response to the Healthboard asking us to consider protected time for staff.

During this time should you require EMERGENCY ASSISTANCE please phone the surgery and follow the instructions on the answerphone message. For all routine enquires please do not call between 12:30 and 13:30 as your request will not be processed.

FAQs

What if a doctor calls me and I miss it during these times?

• Doctor will call you back. Please don’t call the emergency line.

What if a staff member calls me and I miss it during these times?

• They will call you back. Please don’t call the emergency line.

 

Attend Anywhere Video Consultation

If you have been offered an Attend Anywhere video consultation please press here.

If you are having issues connecting please read this leaflet.

Useful Links

• NHS Inform
• Health Protection Scotland
• Renfrewshire Health and Social Care Partnership
• Ready Scotland – Preparing and dealing with emergencies
  
• Domestic abuse support
  • Helpline 0800 027 1234
• Citizens Advice Scotland

 

Mental health resources

• Scottish Association for Mental Health
• Samaritans – If you’re worried about your mental health during the coronavirus outbreak
• MindShift CBT App – Free evidence-based mental health relief
• Phone numbers:
  • Samaritans – 116 123
  • RAMH support line (Monday to Friday 9am till 5pm – 0800 221 8904
  • Breathing Space Scotland – 0800 83 85 87
  • First Crisis (Renfrewshire Residents) – 0800 221 8929
  • NHSGGC support line (for NHS staff) – 0141 303 8968

Mental health resources for young people and their families

• REN10- Mental health and wellbeing resources for children and young people
• Aye Mind-Resources for young people
• Calm Harm-Help to resist or manage the urge to self-harm
• Get Self Help-Self-help resources
• Breathing Space-Helpline plus advice and information
• NHS Inform-Mental health problems and disorders

Resources for young families and children

• Letter to Families and Young People from The Consulting Rooms
• Young Scot – Advice and support for young people aged 11 – 26
• Parent Club Scotland – Advice and support for parents
• Safety netting and parent information sheets for common childhood conditions
• Parents – link to booklet ‘When Should I Worry? – Your guide to Coughs, Colds, Earache and Sore Throats’

Resources for older adults

• Age Scotland – Advice and support service aimed for over 50 year olds
• Renfrewshire Health & Social Care Partnership – Adults and Older People Services

Chronic or acute pain

During periods of stress and uncertainty symptoms of pain can often be exacerbated.  Please look at these useful resources which can help you manage your pain symptoms.

• Pain Management website run by West of Scotland Chronic Pain Education Group
• Pain Association Scotland
• Pain Concern

Debt Advice

• Step Change
• National Debtline

Urine infections

If you feel you may have a urine infection please read the attached protocol for handing in samples and please complete the form with any samples that are handed into the surgery.

Urine infection – sample protocol

Renfrewshire Health & Social Care Partnership Website

Renfrewshire Health & Social Care Partnership (HSCP) delivers adult social care services and all community health services for adults and children in the Renfrewshire area.  Please utilise this excellent resource to help access the correct service or advice for you or your family member. Click here for Website link

New ‘my diabetes my way’ App

For any patient with a diagnosis of diabetes and who hasn’t already registered with the NHS interactive diabetes website we would strongly encourage you to do so.  This excellent website helps you understand and take control in managing your condition. Click here for Website link

There is also a new App that can be downloaded to your smartphone.  Click here for App link

 

Your Information, Your Rights

Please press on link below for The Consulting Rooms Fair processing and privacy notice.

Practice Fair Processing Privacy Notice